Shipping & Returns

Return Policy & Our Guarantee

We want you to be happy! If for any reason you are unhappy with your purchase, return the product within 60 days and we will refund your money, no questions asked. 

Contact us at

Where are you based?

We are based just outside of Las Vegas, Nevada.

How long have you been in business?

Steamy Kitchen, Inc. started 13 years ago! Over the years, we've written two Steamy Kitchen cookbooks, a Steamy Kitchen wok, an amazing stir fry oil made from rice bran. Now, we're bringing you some of the very best kitchen products to make your cooking fun. 

When will my order arrive?

Because we negotiate massive discounts to give to you, shipping times may take 10-14 business days. I may be used to 2-day shipping from Amazon...but you know that someone pays for expedited shipping. We would rather keep the costs super low and pass on the savings to you. Patience...grasshoppa....patience.... 

Once you make your order, we process them within 24 hours. 

How do I check the status of my order?

After purchase, you should get a confirmation email with your order number. When your product is ready to ship, we'll send another email with a tracking number.